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Customer portal

At i-Design, we specialize in developing custom software solutions. These perfectly fit the unique needs of your business. As a business, you strive for optimal customer service. A customer portal can be invaluable in this regard. It provides your organization with an efficient and structured way to interact with your customers. It also gives your customer access to relevant information and services.
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What is a customer portal?

A customer portal is an online platform that companies use to interact with customers. It provides customers with a central location where they can access various features and information related to the company’s products and services. These include: account management, product information, transaction history, support and interactive features.


Customer portal benefits

Implementing a customer portal offers several benefits. Not only can it increase customer satisfaction by providing a seamless and personalized experience, but it also promotes customer engagement while streamlining operational processes and reducing costs. A customer portal contributes to customer self-reliance. Your customers can independently conduct transactions, make requests, make changes, and more, leading to a reduction in customer inquiries. This results in 24/7 accessibility of your services without extra effort from your staff, saving costs and allowing your colleagues to focus on supporting customers with substantive issues.


  • Enhanced customer engagement: Our customer portals are carefully designed and developed to provide an intuitive and personalized experience that is perfectly tailored to your customers.
  • More efficient business processes: Our customized customer portals allow companies to optimize their internal processes. From order management to customer service. Our solutions are designed to improve efficiency and save costs.
  • Improved customer satisfaction: A satisfied customer is a loyal customer. Our customer portals offer your customers the control and convenience they seek. As a result, their satisfaction increases. Your customers are more likely to return to your company.
  • Competitive Advantage: You not only offer a unique user experience, but also demonstrate your commitment to providing high-quality solutions. Consequently, these meet the needs of your customers.


Why a customer portal from i-Design?

Our solution is distinguished by the use of advanced, easily linkable technology (through an API link), making it possible to bring together all data from different systems into one user-friendly interface within the customer portal.

Contact us today to find out how we can help your business with a custom customer portal. Perfectly suited to your needs and goals.

We realized a customer portal for:

Curious about our strategy? Our specialist Dana is ready for you